Frequently Asked Questions
Do you offer residential cleaning services?
No, New Braunfels Janitorial solely focuses on janitorial services for commercial clients. We do not provide residential cleaning services.
What makes New Braunfels Janitorial different from other cleaning companies?
At New Braunfels Janitorial, we specialize exclusively in janitorial services for commercial businesses. This focus allows us to dedicate all of our resources and expertise to delivering high-quality, detail-oriented services. Unlike other companies that offer a variety of services such as post-construction or residential cleaning, we concentrate on the specific needs of our commercial clients.
Is New Braunfels Janitorial insured?
Yes, New Braunfels Janitorial is fully insured with comprehensive commercial insurance. This coverage provides peace of mind, ensuring your property is protected while under our care.
Can New Braunfels Janitorial clean after business hours?
Yes, we offer after-hours cleaning services to minimize disruption to your daily operations. This allows you and your employees to focus on your work without interruptions.
How does New Braunfels Janitorial ensure high-quality cleaning?
We provide detailed nightly reports that outline the tasks completed, including which team members worked, what was accomplished, and photographic evidence. These reports are available upon request, ensuring accountability and transparency.
Can I customize my cleaning services with New Braunfels Janitorial?
Absolutely! We offer customizable cleaning plans tailored to meet the unique needs of each business, ensuring every detail is addressed according to your preferences.
What types of commercial properties does New Braunfels Janitorial service?
New Braunfels Janitorial serves a wide variety of commercial properties, including offices, schools, medical facilities, retail spaces, and more throughout New Braunfels and the surrounding areas.
How does New Braunfels Janitorial approach eco-friendly cleaning?
We are committed to sustainability, using eco-friendly cleaning products and practices to reduce our environmental impact while maintaining the highest standards of cleanliness.
Are the cleaning products used by New Braunfels Janitorial safe for the environment?
Yes, our American-made cleaning products and disinfectants meet and often exceed EPA and CDC guidelines. They are not only effective but also safe for the environment.
What are New Braunfels Janitorial's payment terms?
We offer flexible payment terms, including net 30, to accommodate our clients. Our goal is to provide hassle-free, pressure-free payment options.
How can I request a quote for commercial cleaning services?
To get a personalized quote for your business, you can contact us through our website or call us directly. We look forward to discussing how we can meet your cleaning needs and make your business shine.
Can commercial cleaning services help with floor maintenance?
Yes, New Braunfels Janitorial Services offers full floor maintenance services, including sweeping, mopping, vacuuming, and specialized treatments like carpet cleaning and floor polishing. Our goal is to keep your floors looking pristine and extending their longevity.
How long does a commercial janitorial service take?
The time required for a commercial cleaning depends on the size of your facility and the scope of work. For example, routine office cleanings typically take 1-2 hours, while larger or deep-cleaning services may take longer. We work efficiently to ensure minimal disruption to your business.
What kind of equipment do commercial cleaning services use?
We use state-of-the-art equipment, including commercial-grade vacuums, floor scrubbers, pressure washers, and eco-friendly cleaning solutions. Our equipment is designed to provide thorough cleaning without damaging surfaces.
What is the cost of commercial cleaning services?
The cost varies depending on your specific cleaning needs, such as the size of your facility and the frequency of service. We offer free customized quotes based on your business's unique requirements.
Are commercial cleaning services eco-friendly?
Yes, we prioritize eco-friendly cleaning by using green cleaning products that are safe for the environment, your employees, and customers. Our eco-friendly solutions ensure a clean and healthy workplace without harmful chemicals.
Do commercial cleaning services provide special event cleaning?
Yes, we offer cleaning services for special events, including pre-event, during-event, and post-event cleanup. Whether it's a corporate event, party, or conference, we ensure your venue stays spotless from start to finish.
Are commercial janitorial services available 24/7?
Yes, we provide flexible scheduling options, including 24/7 availability. We work around your business hours to ensure your facility is cleaned at the most convenient time for you.
What areas of a commercial building are typically cleaned?
Our cleaning services cover all areas of your commercial building, including lobbies, offices, restrooms, kitchens, break rooms, conference rooms, and high-traffic areas. We tailor our services to meet your specific cleaning needs.
How do you ensure quality control for your cleaning services?
We ensure quality through regular inspections, detailed cleaning checklists, and client feedback. Our team is trained to meet high standards, and we continually monitor our services to ensure consistent results.
Do commercial cleaning services provide supplies and equipment?
Yes, we provide all the necessary supplies and equipment, including cleaning products, paper products, and specialized tools for tasks like floor cleaning. You don't need to worry about stocking supplies—we handle it all for you.